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Get in Touch
Oce and Technical : +27 21 330 5016
Technical support Whatsapp line: +27 21 330 5016
Support hours:
Weekdays: 8:30-17:00 Saturday: 9:30-13:00
Sunday and Public holiday: 9:30-11:00
www.accentronix.co.za
Create an account and then download the Accentronix
Smart Home app onto your phone. (REMEMBER to add your
admin account log-in details in the ‘admin account’ section
on the App to be able to access all the setup features)
Connect the antenna and 12 or 24VDC (max 32V DC) to
the device and wait for the green LED on the device to start
flashing slowly.
Go to ‘Register Device’ and enter the cellphone number of
sim 1, give the device a name and click on ‘Register’.
Select ‘Access Control’ and add the name, mobile number
and assign a button number to a resident and click on
‘Update Device’.
Control the device with the buttons that will automatically
appear in the app, or by missed-call. You can also press
a button number assigned to a resident on the intercom
keypad, this will activate a call to that user from where they
can press 1, 2, or 3 on their phones keypad to open the gate.
Notes:
• Load at least R30 airtime on sim 1 before registering.
• Installer-mode is activated while the device is not
registered, which means that anyone can call the device
to open the gate for commissioning purposes.
• A free welcome SMS containing instructions is sent to
each new user whenever they are added to the system.*
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5 SIMPLE STEPS
INSTALL YOUR DEVICE IN
• This device contains very sensitive electronics and is susceptible to
interference caused by electric motors, electric fences, high voltage
cabling and other devices that emit electromagnetic inteference. We highly
recommend installing the device as far away from any such sources as well
as doubling up on 12/24Vdc power cables and NOT connecting it to the AUX
output of the gate motor, but directly to the gate battery.
• The antenna and coiled-up antenna wire must NOT be close to the device’s
PCB itself or any other cabling as this will cause interference issues. Try to
keep the remaining antenna wire out of the intercom enclosure as much as
possible.
• Because the NICE and Bluetooth Receiver is inside the metal enclosure,
limited range may be experienced behind and to the sides of the intercom.
You may need to install a seperate Cellswitch Nano at the exit gate and link
it over the Cloud to the intercom to receive Wireless Keypad, Nice Remotes
and Bluetooth signals.
• The sim cards of older type devices are not Voice Over LTE enabled and
should not be used in this device, otherwise incoming and outgoing calls will
not work propperly.
• During power-up and after an update the GREEN LED will be solid for a few
seconds.
• The GREEN LED start flashing fast when the device registers on the GSM
network. After the device is successfully logged onto the cloud the LED will
flash slowly. This can take up to a minute.
• If the GREEN LED stay solid or keeps on flashing fast for more than 5minutes,
the sim cannot connect to the internet. Move the antenna to a higher
position and check the signal strength. Minimum recommended signal is 14.
Max is 31.
• Make sure the antenna is vertically mounted, not inside a metal enclosure,
close to any metal or electric fence wires.
• To check the status, voltage and signal, sms 1234.status to sim one.
• The RED LED shows the on/o status of Output 2 as well as various error
codes.
• If you do not have the app installed on your phone, or if your phone lost its
internet connection, you will receive alerts by sms as a backup (max 30 sms’s
per month).
Trouble Shooting
Accentronix Smart Home App
NICE REMOTES
HOW TO LEARN A REMOTE
1. The Intercom has a built-in NICE receiver. Go to the ‘Remotes’
tab next to a user.
2. Click on ‘Quick learn remote’ and press any button on the
remote 3 times.
3. Press ‘Update device’ after adding remotes and users.
Notes:
• You do not have to be on-site to learn a remote. Simply
change the ‘gateway’ option to the device close to you. This
allows you to add remotes to a site while you are at the oce.
KEYPADS
HOW TO LEARN A WIRELESS KEYPAD
• The Keypad is learned the same way as a remote. Press the ‘0’
button on the keypad 5 times after pressing ‘Quick learn’ in the
keypad section.
• Max range is 15 meters between the keypad and Intercom
HOW TO CONNECT A WIRED KEYPAD
• Up to 3 wired keypads can be connected directly to the
intercom PCB.
• Wired keypads do not require batteries and have illuminated
buttons.
• Cable length can be up to 50m long.
Note: Remember to enable the ‘Visitor Keypad
Access Code’ option.
If enabled, residents can press * or # followed by
their unique access code.
VISITOR ACCESS ONE-TIME-PIN
External keypads are used for access control and visitor OTP features.
A resident can use our app to invite guests. The guests will receive a
sms or whatsapp with a pin code that they can use at the gate.
The intercom can also automatically send an Exit OTP to the resident
after each call to be used by the visitor at the exit gate.
OTP’s can be used on the intercom keypad as well as the external
keypads.
HOW TO INVITE A GUEST USING THE APP
1. Firstly install the app from your app store.
2. Devices that is linked to the residents mobile number will
automatically appear in their app.
3. Click on the invite guest button to add visitors.
4. Visitors can be restricted to single or multi-use OTP’s.
5. The visitor will receive a sms or whatsapp containing their OTP as
well as instructions and a google maps link to the property.
6. As soon as the visitor uses the OTP the resident will immediately
receive a notification.
VISITOR EXIT OTP
1. When this feature is enabled the resident will receive a sms with
an OTP that they need to give their visitor to enable them to leave
the property.
2. This OTP is automatically sent after the resident answered a call
from the intercom and opened a gate.
3. Residents needs the app installed to be able to receive these
messages. Alternatively sms credits can be purchased online.
Using the App
• Control your gate and garage with a push
of a button. The app will automatically pair
and connect via Bluetooth if you are near
the device, otherwise it will connect over the
internet.
• Use the app to invite a visitor with an OTP and
receive unlimited alerts and notifications.
• Devices and buttons will automatically appear
for any resident whose mobile number is linked
to the system. Residents will however not be
able to make any changes to the system or be
able to invite a guests if these features are not
enabled by admin.
• Press and hold a button for one second to
activate.
App admin levels
• Dierent levels of admin privileges can be assigned depending on whether
you are the owner, access control administrator or a resident.
• Installers can use the app to set the device up, add and edit control buttons,
check status and test the device on site. Installers and admin need to link their
account in the ‘Admin Account’ section in the app to enable them to make
changes.
• As a backup service, you will receive alerts by normal SMS if your phone
temporarily lost its internet connection. You will also be able to control the
device by normal missed-call from within the app while you are oine.*
• All residents needs to download the Accentronix Smart Home App free of
ABOUT THE SIM CARDS AND SUBSCRIPTIONS
• A missed-call on sim 1 control output 1
• Two or more devices can eortlessly be linked together over the cloud
to appear as one device. This allows you to manage multiple devices
connected to the entrance, exit and pedestrian gates as one.
• A device can be linked to multiple accounts and dierent user levels
can be assigned by the owner.
• Use the output timers to automatically open the gate during peak-
hours but keep them closed during weekends and Public and School
Holidays.
• Connect the entrance or exit loop through Output 1 to ensure a car
must be at the gate before allowing access.
• Connect the gate controller’s status indicator directly to Input 1 to
monitor gate open/close status. You may need to connect a 10K resistor
between 12/24Vdc and Input 1 on certain gate controllers.
NOTE: When connecting the Status and Alarm outputs of an NICE Gate
controller to Input 1 and 2, you need to connect a 10K resistor between
12/24Vdc and Input 1 as well as a resistor between 12/24Vdc and Input 2.
One year premium subscription are included when you buy this device.
The following premium features is included:
• The included Vodacom or MTN sim cards have already been RICA
registered and activated by Accentronix.*
• The Accentronix Smart Home app, NICE Remotes management, Tag
management and Google Home. Please note these functions are ONLY
available while the device is on subscription.
• All Data, 30 free backup SMS’s per month and unlimited updates.*
• Airtime for outgoing calls is NOT included in the subscription. Low airtime
notifications is sent out when the airtime drops below a specified level.
• Welcome sms and visitor exit One-Time-Pin sms credits can be purchased
online.
• After 1 year, you will receive an invoice for renewal.
• Subscription for the Intercom 2 Button is free of charge for residential
properties with less than 10 users, please see terms on website.
• Security upgrades and premium support is also included.
ACCESS CONTROL TIPS AND FEATURES
*Please see website for
terms and conditions and
fair usage messaging policy.
*Included sim cards and
Free sms’ses for South Africa
only.
*Airtime Not included for
outgoing calls
Wired Keypad